Frequently Asked Questions
What clothing is required?
We provide all necessary safety equipment. Please wear comfortable and loose fitting clothing, and shoes that provide sufficient support on uneven, off-road terrain.
What are the restrictions?
Participants on Monster Truck experiences must be 18 or over. Participants on other adult events must be aged 16 or over with driving experience. If under 18, they must be accompanied by a guardian. Please let us know if an intended participant is over two metres tall, or over 20 stones in weight, so that we can advise on suitable activities.
Can someone with a medical condition take part?
We recommend that participants check with their own doctor if they have a condition (including pregnancy!) that could be adversely affected by driving a range of vehicles over bumpy off-road terrain.
What about spectators?
Up to two spectators per participant are welcome to attend and add to the enjoyment of the day. There is a charge of £10 for guests on full-day events who wish to join you. This fee includes lunch and refreshments. Please note that there are no indoor viewing areas, and spectators follow the event from course to course. The site is unsuitable for young children. All spectators need to know that off-road vehicles are driving on our site, and that they attend at their own risk.
What is your bookings changes and cancellation policy?
Once a date has been agreed and the participants voucher, bookings and dates are not transferable unless the booking is changed by telephone within the five days from the original booking. This exludes all last minute bookings made within the 14 day period before the date of the experience.
14 or more days to date of the event
At least 14 days notice must be given before the booked date, a £25 administration charge will be incurred if a transfer is required.
14 to 7 days to date of the event
If less than 14 days and more than 7 days notice is given a 30% charge of the total experience will be incurred to transfer the date.
7 days or less to date of event
If less than 7 days notice is given a 50% charge of the total experience will be incurred to transfer the date or the value of the voucher will be lost.
If cancellation insurance has been purchased then the participant should check the terms with the voucher supplier.
For a genuine late cancellation/transfer, participants can provide a written explanation and support this with documentary evidence within one month of the original date for the case to be considered and a free transfer offered.
What do i do if the weather is bad?
The nature of our activities is that the worse the conditions the more fun and challenging they become, In twenty years plus we have been in business we have never had to cancel due to weather, however in the event this should become the case we will contact you.